Information we collect
In order to provide services and support for you, we may collect identifiable personal information such as your name, address, business name, phone and email address. Additional information, such as your preferences for various services may also be collected. This information will normally be collected to provide specific services or fulfill a specific request for you.
We collect information on website activity, such as the number of visitors, the number of pages viewed, navigation patterns, what systems users have and the date and time of visits. This information is collected for statistical purposes only and cannot be used to identify you.
We may place a cookie on your computer through your web browser. A cookie is a small data file that is sent from our webserver and stored on your computer’s hard drive. Some cookies may be linked to your personal information and can identify you when you visit and re-visit our website. The purpose of this type of cookie is to enable our systems to recognise your browser and provide you with a better, faster and simpler interaction with our website. You may choose to reject the cookie, which will still allow you to visit the website, but may limit your experience and access on the site.
Certain visitors to our websites choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gathers depends on the nature of the interaction. For example, we ask visitors who sign up to our email mailing list to provide a username and email address. Those who engage in transactions with us may be asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Novus.
Use and disclosure of personal information
Your personal information will only be used for the purpose or purposes for which it was collected.
Your personal information will be accessed and used by our team (including our staff, contractors and other relevant suppliers to provide you with the services you have specifically requested.
We may disclose your personal information to third parties such as our payment processor to process payment transactions with you; our webinar management platform to send you webinar invitations; our mailing house provider to enable information you request to be sent to you; or our debt collection provider to follow you up in the event of non-payment of invoices.
Other than as stated above, your personal information will not be shared, sold or given to any third parties without your consent, unless required or authorised under exemptions set out in Australian Privacy legislation.
From time to time, we may release non-personally-identifying information in the aggregate, by publishing a report on trends in the usage of our website.
We do not disclose personally-identifying information other than as described below. As a visitor, you can always refuse to supply personally-identifying information, however this may prevent you from engaging in certain website-related activities.
We will not rent or sell your personal information to any third party. We periodically conduct direct marketing campaigns to promote our services. In all such campaigns, we provide recipients with details on how to opt-out of future campaigns.
Cross-border disclosure of personal information
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Quality of personal information
Our aim is to ensure that your personal information is accurate, complete and up-to-date. To help us with this, please contact us if any of the information you have provided changes. We will take reasonable efforts to correct the data.
Personal information security
Novus is committed to keeping the data you provide us secure, and we will take reasonable steps to protect your personal information from unauthorised access, loss, misuse, modification or disclosure.
The Novus website contains links to third party websites. Please be aware that neither Novus, nor its agents, employees or contractors are responsible for the privacy practices on these third party sites.
Transfer of Personal Information
If Novus Homes or its assets were acquired by a third party, or in the unlikely event that Novus goes out of business or enters bankruptcy, our database of user information would be an asset likely to be transferred or acquired by a third party. You acknowledge that such transfer may occur, and that any acquirer of Novus may continue to use your personal information as set forth in this policy.
Access to your personal information
You can request us to provide access to the personal information that we hold about you. To request access please contact us using the details provided below.
The information contained on all pages of this web site is for information purposes only. It is not meant to be used in place of independent professional advice. The opinions expressed by contributors to this website are personal views and are not necessarily the views of Novus Homes or its staff. This website contains links to other websites that are external to Novus Homes. We have taken reasonable care in selecting linking websites but Novus Homes accepts no responsibility for material contained in a website that is linked to this site. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.